Community Services

for adults and children are provided by Mill Neck Services with a simple premise in mind – to allow Deaf and Hard of Hearing people the same access to employment and community services as their non-disabled peers. As a community based non-profit agency, Mill Neck Services provides custom designed services tailored to meet an individual’s needs. Long recognized by New York State as a pioneer in service design and delivery, Mill Neck Services’ programs serve as the models for others to follow. Mill Neck’s Supported Employment programs, along with our Job Development Program for the Deaf, have been cited by the Office of Vocational and Educational Services for Individuals with Disabilities (VESID) as “Benchmarks in Excellence,” for service delivery. All of Mill Neck Services’ programs receive state funding. Individuals must have VESID or OMRDD eligibility to receive services.

Employment Services

Job Development Program 

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The Job Development Program is a community-based program that provides assistance with job placement and comprehensive job training for Deaf and hard of hearing adults (18 and over) who seek challenging and rewarding careers. Our professionally trained staff provide a link between the Long Island and New York City business communities and the Deaf and hard of hearing applicant.

This includes:

  • Pre-employment contacts including job interviews
  • Job and career counseling
  • On-site job training
  • Periodic meetings with worker-employee-supervisor
  • Communication link between worker and employee
  • Sign language instruction for co-workers and supervisors

If you need job assistance, please email us at Bryan@millneck.org.

Supported Employment

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People with multiple disabilities, as well as Deafness, can receive specialized employment services throughout their careers. Supportive employment services assist employees and employers during all phases of the employment relationship. There is no age limit – youths transitioning from high school or college, as well as adults, may benefit from supportive employment services. Employment coordinators work as part of an interdisciplinary team of vocational evaluators, job developers, service coordinators, rehabilitation counselors and other highly trained professionals. Intensive services during the job search phase are mirrored by continuous support when hired. Services may include sign language interpreting, development of a communications manual, on-site job coaching and periodic retraining. All services are free to the employer. Mill Neck Services’ Employment programs are fully accredited under the Social Security Administration as an Employment Network.

Program eligibility: Participants must currently receive Social Security benefits and have obtained a “Ticket to Work” voucher, and must also be waiver enrolled in HCBS.

Client and Community Services

Services for People Who Are Deaf, Deaf/Blind, and Hard of Hearing


Information and Referral - Mill Neck Services is an information source for the community. If we are unable to provide you with the information you need, we will refer you to an agency that can. Assistance with Daily Living - Mill Neck Services can provide information on important documents, such as applications for Food Stamps, HEAP, Social Security, Medicaid, Life Line and more. Basic instruction on how to use a TTY and Relay System is also available. Advocacy - Over the years, Mill Neck has spearheaded activities designed to improve accessibility for Deaf and hard of hearing people. Working with community leaders, Mill Neck has been advocating for changes ranging from insurance coverage for hearing aids to provision of low cost TTY and other assistive devices. On a daily basis, in a multitude of ways, we work towards implementation of the ideal – equal access for all.

Services for People Who Are Developmentally Disabled

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Mill Neck Services offers an array of social service programs for people with developmental disabilities. These services are fully accredited by the New York State Office of Mental Retardation and Developmental Disabilities. Participants in all of the following programs must be Medicaid eligible.

Family Service Coordination - Because many developmentally disabled adults and children are not eligible for Medicaid sponsored services, Mill Neck Services works with families to help their loved one gain eligibility. Once eligibility is obtained, consumers are referred to a Medicaid Service Coordination program. Services are time-limited and must result in Medicaid enrollment.

Medicaid Service Coordination - Mill Neck’s Medicaid service coordinators work with consumers, family members and advocates to develop an Individual Service Plan. Consumers are linked to other services and programs that promote independence and personal growth. The coordinators specialize in Deafness Services and are able to communicate effectively with the Deaf and people who are developmentally disabled.

Day Habilitation - Funded by New York State Office of Mental Retardation, Mill Neck’s Day Habilitation Program helps adults with mental retardation, physical disabilities and medical issues to reach their fullest potential. Mill Neck’s day habilitation program provides functional and enjoyable activities that enable people to meet their individual goals and become more independent in their daily living, socialization, communication and leisure activities.

Volunteer work is an integral component of our day habilitation program. As active volunteers, day habilitation participants acquire new skills, develop meaningful relationships, contribute to their communities and build self-confidence.

Mill Neck currently operates two day habilitation programs on Long Island – one in Hicksville and one that operates “without walls” in Suffolk county.

Program Eligibility: Participants must be waiver enrolled in Home and Community-Based Services (HCBS) Medicaid system.

Residential Habilitation Services - People with special needs require specialized supports to enable them to live where they would like to live. Living with their families or in their own apartments, people with special needs often need intensive support to help them fulfill their roles in society. Mill Neck’s residential habilitation program helps to level the playing field, helping people with special needs to learn, grow and access community services.

One of the most inspiring features of the residential habilitation program is that the majority of staff members involved are also Deaf. Because of their interaction with their Deaf staff members, participants have experienced phenomenal personal growth from the program’s inception several years ago.

Program Eligibility: Participants must be waiver enrolled in Home and Community-Based Services (HCBS) Medicaid System.

Individual Support Services - As part of this supportive living program for Deaf, developmentally disabled adults, service coordinators and other professionals work with the participant to establish a life plan that enables the participant to continue to live independently in the community. Residential habilitation support and intensive service coordination are just some of the services provided to recipients of supportive living.

Blended Programs - For some of our clients, access to just one of the services listed above would prevent them from reaching their full potential. For this reason, Mill Neck’s service providers have developed “Blended Programs” that allow participants to enroll in a variety of programs.

Vocational Evaluation

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Mill Neck Services’ Vocational Evaluation program assists Deaf and multiply disabled adults, referred by New York VESID (Vocational and Educational Services for Individuals with Disabilities), as well as students attending Mill Neck Manor School for the Deaf, ages 15 and older, with vocational assessments and placements. Vocational evaluations can be conducted on Mill Neck’s campus, or in our offices in Queens, White Plains and Bronx, New York.

If you would like more information about Mill Neck Services, please email info@millneck.org or call 516-922-3818 or 516-922-3334 TTY.

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